Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer.Ģ. Two Things To Know To Avoid a Tech Support Scamġ. If you’re looking for tech support, go to a company you know and trust. The scammers are hoping you’ll call the phone number to get help. Tech support scammers try to get their websites to show up in online search results for tech support. Online ads and listings in search results pages Real security warnings and messages will never ask you to call a phone number.
If you get this kind of pop-up window on your computer, don’t call the number. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help. It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. Tech support scammers may try to trick you with a pop-up window that appears on your computer screen. If you get a phone call you didn’t expect from someone who says there’s a problem with your computer, hang up. Then they try to make you pay to fix a problem that doesn’t exist. Listen to an FTC undercover call with a tech support scammer. They typically ask you to give them remote access to your computer and then pretend to run a diagnostic test. They say they’ve found a problem with your computer. Tech support scammers often call and pretend to be a computer technician from a well-known company. Spotting these tactics will help you avoid falling for the scam. Tech support scammers use many different tactics to trick people. What To Do if You Think There’s a Problem With Your Computer.Spotting and Avoiding Tech Support Scams.Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.Money-Making Opportunities and Investments.Jobs and Making Money Show/hide Jobs and Making Money menu items.Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.Shopping and Donating Show/hide Shopping and Donating menu items.
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